Janet gives technical support to Autodesk Advance Steel users. She is an experienced Technical Specialist of Advance Steel and add-on PowerPack
She provides basic online / onsite training and one-on-one meeting to North American customers.
She studied Industrial design as well as Commercial and Architectural Drafting & Design. She has advanced experience in 3D modeling, rendering, as well as walk through animation.
Janet is a person who naturally thinks outside of the box. She is a good source of “Tips & Tricks” and “How-to” knowledge. Therefore she provides high quality training guides and instructional videos.
Olivier is an experienced CAD Technical Supervisor for Autodesk Advance Steel, supporting North American customers and supervising a team of three technical support specialists.
For the past 7 years, Olivier has been working with GRAITEC providing Autodesk Advance Steel support, consultation, training, product development, presales demos and implementation. Well experimented with Autodesk Advance Steel implementation for many of our customers, he establishes new methodology & processes and helps for a smooth transition of technology.
He is also focused on helping R&D for future release. He is the Drawing Styles Guru and expert in advance configuration of user settings and content.
Pascal is an experienced Autodesk Advance Steel Application Specialist and is part of the team since 2013.
He studied Civil engineering, has a background in steel construction estimating, management and design and has worked in engineering for 8 years.
Pascal has a dual role as Local Product Manager Americas for Advance Workshop. He provides product development and implementation of GRAITEC’s Steel Fabrication Management Information System to new customers.
He is focused on driving adoption of Autodesk Advance Steel and Advance Workshop into North America with presales demos, implementation and technical support.
Tommy is a Senior Application Specialist helping American customers with their questions for Autodesk Advance Steel and the add-on PowerPack.
He has a strong knowledge in Steel Detailing, industrial design, sales and quality control. He has 7 years of experiences in industrial drafting, industrial design & sales.
His main roles are: demonstrations, onsite consultation, onsite and online training, implementation and customization, BIM workflow integration & general support etc. It’s all about ensuring the customer satisfaction!