Advance Activation

This page is dedicated to users activating the latest GRAITEC Advance software versions. This section provides useful information related to the Advance software installation (online activation, offline activation, network license activation, etc).

About the activation process

You must activate a license to use the software. Once the license is successfully activated, the software can be used according to the license rights.
The activation process is based on a serial number and an activation code provided by your reseller or by GRAITEC. If you do not have them, please contact your reseller or GRAITEC.

The license is activated online, through the Internet connection. If you do not have an Internet connection, the License manager provides an option to activate the license offline. See the Installation Guide for more information.

NOTICE: Running GRAITEC software on a remote desktop user interface
By default, the license provided by GRAITEC does not allow running the software across a remote desktop user interface. To run your software on a Terminal Server or remote client, please contact the GRAITEC commercial department for more details.


Activating the license

Starting the activation process

The activation process starts at first launch of GRAITEC Advance. Follow the steps of the License manager to activate the product. Once the license is activated, the License manager is no longer displayed.

You can activate a license without starting Advance, using the License Utility:
From the Windows Start menu: Programs > Graitec > Advance XXX > License Utility


Activating a standalone license – Online

Before starting:

  • Make sure you have the serial number and the activation code
  • Check the Internet connection

Start the activation process and perform the following steps:

On the start screen select I want to activate my license. Click Next.

Enter the serial number and the activation code. Click Next.

Your computer contacts the activation server at GRAITEC; the license rights are written in the database. The activation server receives the information and processes it. If the activation code and the serial number are registered, then the license rights, according to the license agreement, are transferred from GRAITEC to the customer. Click Finish in the last dialog box.

Step 1
 

 

Activating a standalone license – Offline

If the computer on which you want to activate the license is not connected to the Internet or you encountered problems during the online activation you can activate Advance using the offline procedure, e-mail based.

The process consists of two steps:

  • Sending the necessary information to the GRAITEC Activation Server
  • Activating the license using the received .xml file

Before the first activation of the software, the computer must be initialized for the licensing system. The necessary information for the initialization is written in an .xml file created based on the activation code and serial number and automatically sent to GRAITEC, at the same address, using the same process as for the activation.

 
Sending the necessary information to the GRAITEC Activation Server

The necessary information for the software activation is written in an .xml file created based on the serial number and activation code and automatically sent to GRAITEC. This file must be sent to license.activation@graitec.com.

Before starting

  • Make sure you have the serial number and activation code

Start the activation process and perform the following steps:

On the start screen select I want to activate my license. Click Next.

Enter the serial number and the activation code. Click Next.

In the next dialog box select I want to proceed with an offline authorization and click Next.

Read the message and click Next.

When prompted, save the created .xml file containing the information required for the activation on the hard drive. An e-mail message with the attached .xml file is automatically prepared. Send the request to license.activation@graitec.com

If the information in the .xml file is correct, an e-mail containing the necessary .xml file will be sent to you.

Step 1
 

 

Activating the license using the .xml file

After receiving the license, start the License manager and perform the following steps:

On the start screen select I want to activate my license option. Click Next.

In the next dialog box select I have an xml file.... To specify the .xml file, enter a path or click  , browse to the file location and click Next.

After confirming in the last dialog box, Advance starts automatically.

Step 1
 

Activating an evaluation license

If you do not have an activation code and the serial number you can request an evaluation license. 

If after 30 days of running the evaluation version you have not registered and provided a valid activation code and serial number, you will not be able to run Advance.

Requesting an evaluation license

Start the activation process and perform the following steps:

On the start screen, select the I want to run a 30-day evaluation option. Click Next.

Read the message and click Next.

Enter all the required information for the license request and click Next.

Advance provides the option to send the information by e-mail or by fax. Select your preference and click Next.

If the method for sending the license request was by e-mail, an e-mail message is automatically prepared. Send the request to authorization.advance@graitec.com 

GRAITEC will use the provided information to create the authorization code for the evaluation license. 

Within 24 hours an e-mail containing the authorization code and the serial number will be sent to you. 

Use the serial number and the activation code to activate an evaluation license. (See Activating a standalone license)

Step 1
 

Activating a network license

network license allows running Advance on several workstations using a server to allocate the licenses.

You can download the latest network license setup from here.

  • The network license is installed on several workstations using a server to allocate the licenses.
  • The product is installed on each client workstation

To use GRAITEC Advance in a network environment perform the following steps: 

Configuring the license server

For licensing, specify if the computer is a server using the License Server software from the installation DVD. This software installs the Server License Utility – a tool that allows activating the license online or offline, according to the situation. Additional options allow easier license management (repair and return).

  • Browse to the Tools\License server folder on the installation DVD.
  • Run the Setup.exe file.

Proceed with the steps in the installation wizard to complete the setup. 
The license server software is installed and the GRAITEC License Server service activated. 

If another version of License Server is already installed, uninstall it using the Control panel. Otherwise, an error message is displayed and the network license cannot be activated. See Updating the network license.

The 2009 version uses the same version of License Server as Advance 2012.

Activating the license on the server machine

Be aware that before changing the server hardware configuration or formatting the server, you must return the license to the GRAITEC Activation Server. Otherwise you will not be able to activate the network license again.

To activate a network license, on the server machine, proceed as follows: 
From the Windows Start menu, select Programs > Graitec > License Server > License utility and proceed as follows:

In the first dialog box of the Server License Utility, select Activate server license and click Next.

In the next dialog box enter the activation code and the serial number provided when Advance was purchased. Click Next.

Step 1
 
Activating the product on the Client workstation

If you have more than one license and the current installation is for a client workstation, proceed as follows: 

On the start screen select I want to connect to My company license server and click Next.

In the next step, provide the name of the machine on which the License Server is installed in the Server Name option. 
After entering the server name and the port number (7621), click Next, so the installation program searches for the specified computer. This search might take some time.

After the server is found, click Finish to complete the client configuration. If the server is not found, an error message will appear.

Step 1
 

License mobility

Often, in practice, there are situations when Advance is used on computers that are not permanently connected to the GRAITEC Activation Server or to the company license server. For example:

  • On a laptop
  • The software is used both at work and at home

GRAITEC provides two methods of license transfer, that can be used according to the situation and the license type:

  • Standalone and server licenses can be transferred to another computer by rehosting.

The process consists of two steps:

Note: It is recommended to return the license before replacing or formatting the computer hard disk

For a network license, it is strongly recommended to return the license when changing the license server, reformatting the server or reinstalling Windows (the license depends on the operating system installation). Otherwise you will not be able to use the license again.

  • Within a network, a license can be borrowed from the company’s server.
    The license is transferred from the company’s server to another computer (or laptop), for offline use, for a defined period of time of maximum 30 days. It can be used also outside of the company’s network. The number of licenses on the company’s server is reduced, as Advance can be used offline

Both methods are available in the License Utility.

Returning a license to the GRAITEC Activation Server

At any time, a standalone or a network license can be returned to the GRAITEC Activation Server and then can be activated on the destination computer.

The procedure is similar for both standalone and network licenses

 
Online license return

Before returning the license, close the active Advance sessions.
From the Windows Start menu, select Programs > Graitec > Advance XXX > License utility and proceed as follows:

In the first dialog box of the License Utility, select Return application license. Click Next.

In the next dialog box, select the application for which to remove the license. Click Next.

The next dialog box displays the confirmation message. Click Finish to complete the process.

Step 1
 

The license can be activated on another computer by following the steps described in the Activating the software chapter.


 
Offline license return

If the computer, from which the license is to be removed, is not connected to the Internet, Advance can be deactivated using the offline e-mail based procedure. The necessary information is saved in an .xml file and automatically sent to GRAITEC at license.activation@graitec.com. After receiving the confirmation message, the license can be activated on another computer.

Before returning the license, close the active Advance sessions.
From the Windows Start menu, select Programs > Graitec > Advance XXX > License utility and proceed as follows:

In the first dialog box of the License Utility, select Return application license. Click Next.

In the next dialog box, select I want to proceed with an offline return and click Next.

Read the message and click Next.

When prompted, save the created .xml file containing the information required for deactivation on the hard drive. An e-mail message with the attached .xml file is automatically prepared. Send the request to license.activation@graitec.com.

Step 1
 

After receiving the confirmation message the license can be activated on another computer. Advance cannot be used on the source computer. For details, read the Activating the software - Offline activation.


 
Borrowing the license from the company's server

The license for a client workstation can be borrowed from the company’s license server for offline use, for a defined period of time of maximum 30 days. It can be used also outside of the company’s network. The number of licenses on the company’s server is reduced, as Advance can be used offline.

Before starting:

  • Make sure the computer is connected to the company’s server
  • Make sure you have the serial number and the activation code for the network license
  • GRAITEC Advance is installed

From the Windows Start menu, select Programs > Graitec > Advance XXX > License utility and proceed as follows:

In the first dialog box of the License Utility, select Borrow the license from my company's server and click Next.

In the next dialog box, enter the company’s license server name, the license information (serial number and activation code). Also, select the return date (within 30 days) and click Next.

After the return date, the license will automatically be assigned back to the server. Also, it can be returned earlier using the License Utility. 

The next dialog box displays the confirmation message. Click Finish to complete the process.

The license was transferred to the laptop and the number of licenses on the server was reduced.

Step 1
 

The license can be borrowed for a maximum of 30 days.


 
Returning a borrowed license before the expiry date

From the Windows Start menu, select Programs > Graitec > Advance XXX > License utility and proceed as follows:

In the first dialog box of the License Utility, select Return a borrowed license.

In the next dialog box, enter the necessary information. Click Next.

Click Finish to complete the process.

Step 1
 

The license is available on the server again and Advance can be used on another computer within the company's network.


 

License behavior on computer hardware or system configuration change

In practice, there are common changes of computer hardware and system configuration that might damage the license. Depending on the situation, the license can be repaired or must be reactivated.

Warning!   To avoid losing your license, before replacing the computer hardware or changing the system configuration, it is recommended to return the license to the GRAITEC Activation Server.

Repairing a damaged license

In practice, common situations that require hardware or system change might prevent GRAITEC software from launching.

  • Hardware component change (e. g. replacement of motherboard, Ethernet card, etc. except replacing the hard disk)
  • Operating system restore to correct system problems or roll back changes
  • Correction of the system clock after it was set to the future

To use the software again, repair the license using the License Utility.
If the computer is not connected to the Internet, use the offline e-mail based procedure.

Online license update

1. In the first dialog box of the License Utility select Repair application license and click Next.

2. Click Finish to complete the process.

Offline license update

The process consists of two steps:

  • Sending the necessary information to the GRAITEC Activation Server
  • Updating the license using the received .xml file

Sending the necessary information to the GRAITEC Activation Server

In the first dialog box of the License Utility, select Repair application license and click Next.

In the next dialog box of the License Utility select I want to proceed with offline authorization and click Next.

Read the message and click Next to continue.

When prompted, save the created .xml file containing the information required for repairing the license on the hard drive. An e-mail message with the attached .xml file is automatically prepared. Send the request to license.activation@graitec.com
If the information in the .xml file is correct, an e-mail containing the necessary .xml file will be sent.

Step 1
 
Updating the license using the received .xml file  After receiving the license, start the License Utility and perform the following steps:

In the first dialog box of the License Utility, select I have an xml file.... To specify the .xmlfile, enter a path or click  browse to the file location and click Next.

Click Finish to complete the process.

Step 1
 

 


 
Reactivating a license

The following actions may need license reactivation:

  • Formatting the hard disk
  • Hard disk crash
  • Reinstalling the operating system

To activate the license again, see the Activating a license chapter.

Note:   If you want to change the hard disk, return the license to the GRAITEC Activation Server (See Returning the license to the GRAITEC Activation Server. Otherwise, the new hard disk will prevent you from using the license and you have to recover the old hard disk.

 


 
Standalone license behavior on computer format

If the computer on which Advance is installed needs formatting, you should not request a new license. The li-cense is based on the computer’s Unique Machine Identifier which is not changed during the formatting proc-ess. After reinstalling Windows, you only should activate the license again based on the serial numberand the activation code, using one of the license management tools. 

Though, before formatting the hard disk, it is strongly recommended to return the license to the GRAITEC Activation Server.

 


 
Server license behavior on computer format

If the computer on which the network license is installed needs formatting, or if the hardware configuration changes, you must return the license to the GRAITEC License Server. Otherwise you will not be able to activate the license again.

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